Dr. Qinghong Huang

I was just calling to schedule an appointment coz I prefer a Chinese doctor to speak my language. Like many other reviews mentioned, the front desk was rude. I spoke in both English and Chinese with her (btw, her Chinese wasn't fluent and she could barely speak in that language). She referred that I had to change PCP in order to see her and only by calling after changing. I already mentioned that I had just changed online while we were calling. She's impatient and didn't even want to talk one more word. I hanged up and past ways. Dr. Huang, get another front desk that's polite please. She's the one needs to be replaced.

I came in today because of a recommendation. And regular check up. Dr. She seems nice, but one of her receptionists , I believe her name is Amy...fails to ask for my information properly and fails to mention a consultation fee, only took my ID and I didn’t even sign any paperwork as a first time patient. When I consistently asked if it’s within network and she states yes... I understand that there’s deductibles and fees. Although, I never ever had to pay for initial visit because that’s covered as long as it’s within network. The service was just terrible, long wait time. Lack of information and very dismissive receptionists. I wouldn’t trust them if I were you. I’m still waiting for an invoice that I requested the second I left after initially being told no I can’t send you an invoice. Which is very suspicious because In every facilities I’ve been to will send me an invoice right away without a request. So they’re very shady, rude and can’t be trusted.

I have been there every year for my yearly physical. Dr Huang is very compassionate and a pleasure to deal with but in order to get to Dr Huang...you have to get through one of her rude receptionists... Aimee. SHE IS VERY RUDE. You ask her politely for something and she rolls her eyes at you. I asked her for a paper clip and she takes one and slams it on the counter. Dr Huang asked her to email copies of my yearly physical and she says ok and never does it. I had to call up 2 days later and states “she is busy” and still has not sent it. The only reason I give 1 star is because I cannot give 0. This rating has nothing to do with Dr Huang because she is a phenomenal Dr. but it’s based on my overall experience. I’m sure I’m not the only one that feels this way.

Excellent doctor but very rude, disrespectful, unprofessional, noncompassionate MEDICAL ASSISTANTS/FRONT DESK STAFF. I really wish the doctor would see all these reviews about her office.