Dr. Peiying Xiao

The staff and the nurses are very friendly and helpful!

Dr. Xiao is very professional. The clinic seems to be very clean. Staff are courtesy and friendly.

Receptionist is very rude and unprofessional! I was feeling chest pain, shortness of breath, abdominal pain, nassau, difficulty and pain swallowing, low grade fever, severe gerd that was causing nerve pain so I called up requesting a coating medication, didn’t think it’ll be a problem considering that I’m a regular patient. To start off, her tone and attitude was unprofessional. She asked me to spell the medication, I spelled it louder and clear. She then ask me to spell it again. Again, loud and clear. After spelling it she begins to mock me. Stuttering mentions a medication that has no relevance of what was requested(sucralfate) then hangs up on me. I called back, she tells me the doctor is busy and they called me. About an hr later I get a call, pick up and she goes,”Sorry! Wrong number!” Very condescending and based on her tone it was as if she did it intentionally. I asked how much longer until the doctor will call me. She goes,”doctor said it won’t help but they will call me. Nights of sleep lost, felling very uncomfortable.. still I’m being as patient as I could be. They never called me. Now it’s hours since I made the call. They’re not going to call me. Then I decided to call my primary and she wrote it without any problem. After that incident I decided to switch to another doctor. I understand that I didn’t have the best of tone due to the level of discomfort and nights of sleep loss but that’s not how you treat a patient, especially a regular patient. The level of hospitality was just absolutely unacceptable! If my primary could write that for me 123 without any issues for a medication that a GI facility should provide then why would I continue to seeing them? The doctor is a decent doctor but he needs to work on team management. I surprised how the receptionist even got her job with the manner she speaks to patients! Never went back!

Super mean receptionist. My mother was yelled at for asking a question. I hope she don’t treat her mother that way.

this place is terrible ，the serice is not good！Terrible！dont come to this place！So bad！The serive！