Dr. Herman Lam

I can't say enough positive things about Dr. Lam and his team. Dr. Lam is a consummate professional that has helped my wife and me time and time again. He really knows his fields as a doctor and is calm and funny and is always willing to help out in a pinch. I'm gone to him for everything from regular ENT procedures to consultations about facial injuries that I sustained. I would HIGHLY recommend above. If I could give more the 5 stars, I would. Sincerely, Matthew Allen

Dr. Lam and his staff are professional while being personable. I've seen Dr. Lam for both cosmetic and medical reasons--he has great skill and patience explaining everything. His office is pristine and calm in the craziness of Chinatown.

I have terrible, Medicaid-based insurance and had pain from impacted ear wax & a cotton bud for a few days when I first went to see Dr. Lam. The last time I had to deal with impacted wax, I went to someone at Mt Sinai in Manhattan who made me wait 1.5 hours. (Thank God I had nothing else to do afterward that day.) Before that, a particularly boneheaded doctor stuck an alligator forceps in my ear without softening the wax first (one of the most torturously painful things I've ever experienced). I was able to make an appointment with this office quickly and be seen pretty quickly on a weekend, under half an hour wait (maybe I was lucky? I don't blame docs for overbooking or running late, to a point). Either way...if it weren't for multilingual doctors like Dr. Lam who take many (and not-so-great) insurances in Lower Manhattan, I basically wouldn't have had medical care for the last five years. I'm extremely grateful and doubly so that he would see me and help me on a weekend. Did I have a super complex problem? Maybe not. But if I needed testing for ENT issues in the future, I would go back to Dr. Lam for help without a second thought. He was easy to talk to and wanted to help. I don't take those things for granted as a patient.

Dr Lam was extremely personal and understanding. He offered a detailed explanation of my problem and even performed a minor surgery on the spot, which was very well executed and didn’t hurt at all. He didn’t charge me for my follow up, and the staff was also very polite and helpful. Couldn’t recommend him more.

Dr. Lam was caring, nice and professional. He really took his time to listen to my concerns. He is very approachable with any questions you may have. He also explained his diagnosis really well. His office staff is wonderful. I would highly recommend him.