Dr. Giovanni Marciano

Dr. Marciano has been my PCP for over 30 years and will remain so. He has always shown an interest in my well being and a dedication to assure I receive the best medical care and advise. He is personable and has a good sense of humor making him easy to talk to.

The Office Assistants at NY Family Practice are competent in skill sets and very receptive. Dr. Marciano, is an experienced, professional and caring doctor. He takes time out to provide customized care rarely seen in today's health care industry. His high standards for care is demonstrated in the staff and his team approach is modeled in all the staff that you interact with.

So today I went to this establishment for the first time and man it was a great experience. Dr. Marciano's bedside manner is so professional, I felt like I was talking to a friend while telling him why I was there and I really felt like he cared about what I was going through even though it was just a cough.. Don't remember the name of the young lady that took my vitals but she was so sweet and welcoming. As for wait time there really wasn't any at all, I was in and out of there in less than two hours and I was a new patient. So I highly recommend you go see Dr. Marciano...

I normally do not do this but I feel I have to speak. I have been going to this office since 2009 and for the majority of the time my experience has been very good. I am very grateful for their services in regard to my health care. The nurses and my doctor were always very nice to me, always treated me with respect. However since the pandemic anytime I've called its like pulling teeth. I have been talking to doctors who I never met and never seen in person. I don't feel comfortable dealing with doctors in this manner. When I requested a script for blood work it took 2 weeks for the script to be emailed to me. When I called for a script for a mammogram it was explained that it had to faxed to the facility where I was going and provided the fax number to the doctor I was talking to. Two days later I was told by the facility that they never received it and I would loose my spot for the appointment. I then had to call again and the second time the facility did receive it. It is ridiculous that it took 2 phone calls for them to do this. I was told that my doctor only does phone appointments and then I heard he is semi retired. When it comes to referrals it has been a nightmare. I got charge $30 for a phone conversation in regard to a referral for my oncologist. The claim they put in stated that I in the office at the window waiting for the referral. That was a blatant lie. I have not been in that office since Match of 2020. I am disgusted and fed up. when I go a doctor's office I want to see my doctor who is supposed to be my primary doctor not doctors that do not my medical history. There are time that I call I hear laughing in the background. That is so unprofessional. I am presently looking for another doctor. I called for a new prescription for my medication and was told that i should come in for a physical and that someone would call me back in 10 minutes. That was Tuesday of this week and I never got the call. Dealing with a doctor's office should not be this upsetting. I'm sorry to leave but enough is enough. I am not a piece of meat just being passed around.

if i could leave no stars i would . This is absolutely the worst doctors office you could ever go to . they have the most rude front desk people . they make appts and then cancel them without your knowledge . they dont have any care for there mistakes. And on top of that ever visit will be with a new doctor , you always have re say all your problems but you never have the same doctors twice . i would not recommend even if it was the last doctors office available .