Dr. Eman Al-Janabi

Amazing Staff and friendly and very thoughtful…and let’s not forget Dr.Aljanabi she has a lot of patience ! After moving to New York I didn’t know where I was going to go! But I thank god I found the best!

Love this practice and Noha, the PA. The receptionists are lovely and extremely wonderful. I didn't give 5 stars because the person who handles billing is not the most helpful. I found her to be rude, callous, and uncaring when I had questions about a lab. In fact, I had to call the office several times to reach her. I understand that the practice is busy, but a phone call the day of or even the week of would have been greatly appreciated. She eventually handled my issue, but she did not communicate that she had spoken with someone the month prior about my billing question. When I finally emailed again, her response was written in all caps, and it was extremely rude.

Dr. Al-Janabi is inundated & overwhelmed by patients/workload, serving in two or three roles; capacities. She was attentive, understanding & sensitively followed up until last year when she came off overwhelmed each visit. She performed surgical procedure last yr and it went awry! She did not disclose information before hand to me, that was necessary to know, regarding post surgery complications. This minor procedure she recommended resulted in four new horrible conditions to my one, prior to this procedure. My body is worse off than it was before I agreed to follow suit on her simple procedure recommendation. She stated this minor procedure would solve my overall mineral deficiency concern. I ended up in ER as result of this procedure (never been to ER prior) and am dealing with this currently, with one "resolve", her recommended second procedure that was never disclosed to me as a possibility of these now issues being a concern. This unwanted second procedure would be more invasive, intrusive & leave a large scar, all because the possibility of initial post procedure results were never mentioned by her. Dr. Al-Janabi and her rep I spoke with after procedure, have casually, insensitively dealt with this traumatic experience and the issues that have ensued, all from a carelessly recommended procedure. It Is hard not to read this experience now, as not being recommended more for money. The day I ended up in the ER, early December, I had called the office & pain began to worsen mid sentence. An insensitive receptionist (one of the long-standing ones) that answered phone, came off scared, scrutinizing & cold as she asked me irrelevant questions and "shoo-ed" me off the phone & hung up before I could say good bye. This receptionist needs patient sensitivity training. She told me the dr would get back to me & I didn't hear from dr Al-Janabi until four days later with little sensitivity for what I was put through, based on her haphazard procedural recommendation. The day of my procedure, entering the Brooklyn hospital she performs her procedures (& delivers babies?) I immediately had a bad feeling. It wasn't a state of the art-facility, looked dated and the feel of it made me feel this is where some people without insurance are treated less than/sent to die..maybe. I didn't understand how I ended up here when the likes of her office on Staten Island read more middle - upper class environment afforded me because of my insurance. I was concerned and was introduced to six staff members who all shared what role they serve in at the hospital & for the day. They were all POC which was different for me, made me feel proud in one way but didn't make me feel any more assured I'd receive great care or tending to because of the very long wait (3 hours) for a quick minor procedure but because it was mid-pandemic & it was Dr. Al-Janabi (based on prior care) I went ahead at that point. After surgery, she spoke to me for 10 seconds about how it went well and as I came completely to, she was no where to be found or contacted to release me, for approximately five hours for this quick in & out procedure. During covid pandemic, I had to wait after procedure, for five more hours to get clearance from Dr Al-Janabi to leave hospital?! A stand-in nurse finally got the okay to have me released. This was already backward & disappointing, then to think I was recovering; healing to only find out I now have four new horrible issues to deal with that she shared on follow up visit (wks later), would need a "do-over"(??). A more invasive procedure because initial minor procedure went awry?! I signed off on procedure so I can't sue so I'm left to deal with what wasn't disclosed as dr should have, was described casually w/out possibilities of what I am enduring, being a result -but I signed so I'm the one at fault? *shaking my head vigorously* More accountability for dr needed, to make accurate, informed decisions & hopefully not place greed over patient health. A sad tale of "Don't depend on your Dr to share vital, pertinent preventative info".

They do not value their patients time, I waited over 6 hours to be seen, front desk is nasty and act like they’re doing you a favor. They allowed an issue to remain unresolved for 3 months because they were “monitoring it” meanwhile I had all the diagnostics done on my own, on behalf of my primary care doctor who wanted to investigate my issue. Not once did this office suggest surgery, the PA told me it was nothing to worry about and follow up with the doctor in a couple months. I waited 3 months to see the actual Doctor to be told I needed a procedure since neither the PA or Dr could obtain a biopsy. I don’t know how this could be considered good care by any means, if you can’t get a biopsy then suggest the procedure immediately, don’t allow a patient to waste 3 months thinking everything is fine to find out the procedure needs to be done in the hospital. I happen to be moving so they not only added to my stress, they messed with my health which has been an ongoing struggle as a cancer survivor. When I move I have to find someone to take care of me immediately because I worry about cancer and I’m now extra stressed out, maybe this office doesn’t understand what it’s like to be a survivor and how serious one takes every aspect of their health after going through that, it’s disgusting and not compassionate at all. I would give this place zero stars if I could. You should be ashamed of yourselves. I do not recommend this practice at all. Horrifying, negligent and unprofessional. Do not respond with some nonsense to me because you deserve this bad review and everyone should know the negligence of allowing me to wait 3 months instead of sending me for a procedure immediately to ensure it’s not cancer. It’s beyond sick and deranged, avoid this practice. Horrible.

Dr/ Eman is very helpful, but her front desk girl doesn’t respect patients. She doesn’t know how to deal woman who is pregnant and in sever pain. My wife will not back to this office because her.