Dr. Bertie Bregman

I have been going to WFM for my primary care needs for years. Recently, my children have also become patients. Throughout the years I have seen many providers within the practice and I have always been very pleased with the care we have received. The tests and labs ordered have always been important, relevant and have been discussed with us prior to being done. I have never had an issue with getting in touch with any staff (including the doctors) for follow up questions after our appointments. I highly recommend WFM to anyone looking for great primary care in NYC!

From the moment I came to the office, I knew that I was in the presence of caring and professional doctors and nurses. Dr. Bregman took ample time to listen to my concerns. His diagnosis was on target. I have recommended him to my friends and family. A definite NYC find.

I had such a great experience with Dr Bergman. I was extremely anxious and nervous about my appointment given that I never see doctors and he made me feel comfortable and relaxed. He listened to my concerns and also used some humour and made me laugh which helps when you’re so anxious. His staff also did such a great job making me feel at ease. He is my new HCP and I am not so scared to go back to the Doctor.

Thorough, patient, covered all health issues new medications follow up plans

All the doctors and nurse practitioners in this practice are friendly and seem competent. However, the only way they will let you communicate with their office is through the Klara texting system, which sometimes works and sometimes doesn't. There's no way to reach them on the phone. Sometimes I've had to resort to actually walking into the office so I can speak to a human being, for example about a bill they kept sending me over and over for many months, when they should have been sending it to my insurance company. They won't refill prescriptions without making you come in for an appointment, which can mean an expensive copay or payment towards a deductible. When I do go in, the "exam" consists of the doctor or NP asking "What are you here for? Oh, that prescription? Okay, I'll send it to your pharmacy." Why couldn't that be done over the phone? I have tried to ask this question via the Klara app, but nobody will answer me, and when I've asked the NP in person, she said it was the policy of the owner of the practice--but the owner of the practice won't get back to me to discuss it. If this sort of thing doesn't bother you, then you may well be happy with this practice. Besides these maddening communications problems, they all seem nice.