Dr. Andrew Cheng

I walked in with 3 days of mild headache and sinus discomfort...Dr. Cheng diagnosed my condition, applied treatment, gave me a prescription, which I filled right at the local corner pharmacy and viola!! 2 hrs later I was back to my old self!

I booked an appointment with this doctor because I work in the area and it was convenient.TERRIBLE decision! this was hands down, the WORSE medical experience I ever had in my life. I was literally in tears after I got out. The receptionist was nice, she took my information and all that,When i got in, I was the last patient the doctor was going to see that day. When I sat with the doctor and he asked me what was the problem, I tried to explain to him I just got a cranio-facial surgery and that I was having issues with my voice and my sinus, I tried to explain what was done to me but he didn't let me, he very rudely interrupted me, because he clearly didn't care, and just said (in a very broken English) ''I understand, I understand''. Without no warning he started shoving things down my nose! It really took me by surprise, I've never been to a ENT doctor before so I didn't really know what to expect. after spraying the first solution down my nose, I shifted, naturally it was uncomfortable and I wasn't expecting it at all, he just said, breathe and walked out of the room to the room in from (apparently was his office or something). In the mean time, I took the liberty to take a look at his ''tools'', let me tell you, they were not very organize, It gave me the impression that they weren't very clean neither. He came back and with no warning again, he sprayed something else down my nose, he asked me to blow out my nose, but I told him I couldn't because my surgeon told me not to, of course, he didn't listen to my whole sentence and he just shot out ''just breathe then'' and walked out again. The third time he came in to the room, he grabbed a wire with a light, and no warning again, down my nose all the way to my throat. I started shifting, it was painful and so uncomfortable! he carelessly hold my head with his hand so I couldn't move, IMAGINE! I raised my voice and told him '' don't do that, I told you I just got a surgery on my head, you're hurting me!'' of course, if he had the decency of listening to his patient from the beginning he would know better than grabbing me like that, because that was exactly where my surgeon placed a metal plate. He didn't even apologize. He dismissed me quickly, saying that everything was OK. I got out of there in tears... completely traumatized... I've never been treated this way, he didn't even treated me like a person never mind a patient.