Certainly reviews are by verified patients who booked on Certainly and we confirmed saw the provider
Google review
Nov 20, 2024•Lyssa
I saw Dr. Jones for the first time a month ago, to help me with my skin discoloration. I waited to write my review because I needed to see if the regimen I was put on would work. I am happy to say that it has worked and is still working. My skin looks and feels amazing. If you are in need Dr. Jones is who you need to see!!!
Google review
Nov 20, 2024•Lisa
Finding a dermatologist with skin that looks like mine has been a challenge, so after some serious research I came across Dr. Elena Jones who I also found out sees the awesome Pharrell Williams. Now once I found that out I had to make an appointment. It took time but I finally saw her today and I must say I was thoroughly impressed. No shade lol…She was able to answer and address all of my concerns and helped me to understand what’s going on with my skin. I mean look at Pharrell face it’s like he doesn’t even age. So that’s what I want a flawless look(fingers crossed )and a dermatologist that will help me achieve just that.To be continued……😃😃😃
Yelp review
Oct 2, 2023•V P.
Today, I had my first visit with Dr. Jones. CLASS. ACT. She is friendly,professional and very efficient. I arrived to her office ten minutes prior to my...
I am so happy with this dermatologist. It's only been a week and I definitely see the difference in my skin tone. So happy with the results and looking...
I left disappointed after my recent appointment. Dr. Jones always seem like she’s in a rush, barely made eye contact, and didn’t take time to discuss my concerns. It was merely brushed over and dismissed. Any questions seemed to be more of a bother than a welcome part of my treatment. It felt very transactional, with her simply asking, ‘What do you need or want prescribed?’ rather than providing guidance. She even forgot an injection for a cyst on my face and prescribed a shampoo I’d already told her didn’t work. I didn’t feel true care or attention to detail, and I’m considering finding a new dermatologist who engages thoughtfully with patients.”
EDIT: I am not able to reply to Dr. Jones’ comment, however I should note that my last appointment was 11/8/24 and not in 2018. This confirms my initial feeling of being rushed and forgotten and a lack of personalized care.
Google review
Jul 18, 2024•Brittney Carter
I thought my visit was just okay, after I left I realized I didn't really leave her office with any additional knowledge about my skin. I found myself prompting a lot of questions to her vs. her examining my skin and giving her feedback and thoughts on what she was seeing. My appointment lasted maybe 10 minutes. I have relatively good skin but still have dark marks from old breakouts and texture so was expecting she'd say more about that. My esthetician was able to give me a more thorough breakdown of my skin. Dr. Jones recommended micro needling but didn't really explain how it worked or how many treatments she recommended for my skin, just handed me a pamphlet. She also didn't volunteer to perform the service so still unsure if that's an option at her office. Lastly, Dr. Jones didn't recommend or schedule a follow-up appointment even though she changed my retinol. Overall, Dr. Elena Jones is nice but I would rather see someone who seems more invested in my skin's journey.
Yelp review
Jan 14, 2020•Abby S.
Dr Elena is super professional and kind. She's very organized in delivering her treatment. She is very generous in giving samples and advising one on the...
I spent 3 months waiting for an appointment, 2.5 hours traveling to the office, & waited an hour (45 minutes after my scheduled appointment). Unfortunately, I have to work for a living, and had to leave before being seen to get to work.
I booked an appointment, arrived early, completed their documentation, & provided my ID & insurance info. Patients who arrived after me were seen before me & at least 3 of us were scheduled for the same time. After waiting 3 months, this experience is unacceptable. Now after waiting 3 months, I still need care.
Recommendation: Seek care elsewhere.
This consultation fee goes towards the cost of any treatment.
Botox
This provider charges by "area" rather than by unit, with a max number of units included in each area.
An "area" is generally one of: forehead lines, glabella (11s between eyebrows), crow's feet (corners of eye).
For upper face (max 20 units)
$850.00
For three upper face areas
$850.00
This provider charges a $300.00 consultation fee that goes towards the cost of treatment.
Your actual treatment path and cost may differ.Why?
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• No payment if no treatment is received
Appointment Scheduling
Times
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We'll send you an appointment date within one business day.
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If the provider is not available during your preferred times, we will notify you of alternative times or offer similar providers available during these times.
Appointment Scheduling
You can call Dr. Elena Jones's office at (212) 717-0352 to book an appointment.
Note that Certainly Health operates independently of many providers, so the provider may not be aware of us.
We list prices for all providers, including non-partners, to help you find the most affordable care for you.
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Price Breakdown
Forehead lines
Often $850.00
Prices for Botox
Cosmetic consultation
$300.00
This consultation fee goes towards the cost of any treatment.
Botox
This provider charges by "area" rather than by unit, with a max number of units included in each area.
An "area" is generally one of: forehead lines, glabella (11s between eyebrows), crow's feet (corners of eye).
For upper face (max 20 units)
$850.00
For three upper face areas
$850.00
This provider charges a $300.00 consultation fee that goes towards the cost of treatment.
Your actual treatment path and cost may differ.Why?
Appointment withDr. Elena Jones
Available Appointments
Elena Jones108 East 86th St, New York, NY 10028
Why your exact treatment may differ from the examples
Upon evaluating your specific condition, the provider may do more or fewer services that could change the final cost.
The predicted total shown is for services often done during visits with the selected reason.