Frequently Asked Questions
About The Certainly Club
What is the Certainly Club?
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The Certainly Club is a $4.99/month membership that unlocks flat-fee Botox pricing for a select network of board-certified doctors, nurses, and PAs. Members also get 10% off every other cosmetic service booked through Certainly Health.
How does the $375 flat rate for unlimited forehead Botox work?
Unlimited Botox can be applied to only the three upper face areas - forehead lines, glabella, and crow’s feet.
Each visit you pay a flat $375 that covers as many units as your injector deems appropriate for the glabella, forehead, and crow’s-feet regions.
There is no per-unit up-charge and no additional facility or provider fee.
How does the $199 flat rate for Baby Botox work?
The $199 flat rate allows you to receive up to 20 units across the three upper face areas - forehead lines, glabella, and crow’s feet.
Unused units are not carried over to future visits.
If you need more than 20 units, you will be charged the $375 flat rate, which allows you to receive unlimited units for your three upper face areas.
Unused units are not carried over to future visits.
If you need more than 20 units, you will be charged the $375 flat rate, which allows you to receive unlimited units for your three upper face areas.
How does the $375 flat rate for Masseter Botox/TrapTox work?
The first 40 units are bundled for a flat $375. Any units beyond that are billed at $9.90 per unit.
Unused units are not carried over to future visits.
Unused units are not carried over to future visits.
What about Botox for other areas, like lip flip, hyperhidrosis, brow lift, platysma, etc?
As a Certainly Club Member, you will get 10% off whatever price the provider would normally charge for those areas.
What happens if I receive more treatment than what I pay upfront (e.g. provider recommends adding more units of Botox, I decide to add filler, etc.)?
The $375 flat fee covers unlimited units for forehead Botox.
For Masseter/TrapTox, additional units after the first 40 units are charged at $9.90 each, which the provider will note after scanning your appointment QR code.
For Masseter/TrapTox, additional units after the first 40 units are charged at $9.90 each, which the provider will note after scanning your appointment QR code.
What other savings do members receive?
Certainly Club members get an extra 10% off all cosmetic treatments, including fillers, microneedling, etc, just by showing your appointment QR code.
We’re constantly expanding member benefits with new treatments and exclusive savings, so stay tuned for updates as we add more!
We’re constantly expanding member benefits with new treatments and exclusive savings, so stay tuned for updates as we add more!
Can I use my membership at any provider on Certainly Health?
Certainly Club pricing is offered exclusively through “Certainly Club” providers — a hand-picked roster of board-certified doctors, nurses, and PAs. We continuously grow this network in response to member demand.
How do I cancel?
You may cancel your membership any time.
There’s no fee to cancel your Certainly Club membership.
However, you may only sign up for the membership once every 6 months.
There’s no fee to cancel your Certainly Club membership.
However, you may only sign up for the membership once every 6 months.
Are membership fees refundable?
Membership fees are nonrefundable.
Is the membership transferable or sharable?
Memberships are individual and tied to one patient profile.
Are there any restrictions?
Certainly Club discounts are only available when booking with providers you’re seeing for the first time, or if you’re returning to a provider you previously booked via Certainly.
If you’ve ever seen a provider before booking through Certainly, the discounted rates don’t apply.
If you’ve ever seen a provider before booking through Certainly, the discounted rates don’t apply.
